Frequently Asked Questions

Does TRAD have eCommerce features and do you sell online?

Currently, we only support direct orders through direct communication with us. For sales order support, please contact us directly. We do not plan to directly sell online through TRAD. 

Is the price posted in your WhatsApp Catalog the final sale price?

No, we do not share our final selling price as prices vary dynamically per market price. The purpose of sharing catalogs online is for customers to see our products. For the latest product price quote, please contact us directly.

How do I know that Timur Raya Alam Damai is the right distributor for me?

We are loyal and friendly to our suppliers and customers just as we have an inclusive culture within our company. Our goal is to make sure you get replacement auto parts that are affordable without compromising on product quality. Feel free to contact us directly if you have any doubts.

How can we get a complete list of the products you sell?

We share our product specifications online and on the WhatsApp business app. Please visit our page here to download the spec sheet.

How can I follow TRAD to get more updates on product updates and promotions?

You can follow us on our Beacons.ai page here. You can also enter your name and email in the Home page section to subscribe to our email newsletter.